Refund & Exchange Policy
All hair extensions and custom units are final sale, exchange only on unworn and lace still inserted on unit.
Request must be made within 3 business days of receipt of product(s).
Any exchange request made after 3 days will not be honored.
Altered merchandise will not be accepted (unraveled, washed, brushed, combed, colored, or cut) in any manner.
Federal regulations indicates that human hair products that have been worn may not be returned due to hygienic reasons.
In order to process an exchange the product must be returned at the customers expense.