Refund & Exchange Policy

Deposit refunds are non-refundable (unless) I have to cancel for personal reasons. 

 

Refunds can take 5-10 business days to show up in your account.

There are absolutely no refunds on wigs.

  • All hair extensions and custom units are final sale, exchange only on unworn and lace still inserted on unit. 

  • Request must be made within 3 business days of receipt of product(s).

  • Any exchange request made after 3 days will not be honored.

  • Altered merchandise will not be accepted (unraveled, washed, brushed, combed, colored, or cut) in any manner.

  • Federal regulations indicates that human hair products that have been worn may not be returned due to hygienic reasons.

  • In order to process an exchange the product must be returned at the customers expense.

***Wig repairs are free within a week from purchase. After a week, there is a "repair fee". ***

 

**All sales are final on cosmetics**

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