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FAQ

The Answers You Need

What's the turnaround time for my wig?

  • For all custom units, the turnaround time is 7-10 business days from the date ordered not including shipping time. Shipping time depends on the location.

  • For custom color ONLY, the turnaround time is 5-7 business days.

  • For wig repair, the turnaround time is 5-7 business days.

  • Rush orders are available for an additional fee of $25.

What's the difference between a full lace wig, a lace frontal wig and a lace closure wig?

  • A full lace wig has a base that is completely made of lace. The base for the wig allows free parting throughout the hair so that you can wear it in any style ( ponytail, half up/half down, braids) and be able to see the scalp when its parted).

  • A frontal wig is made of lace (only the front entire hairline) the back is made of a thicker material and can only be parted in the front.

  • A closure wig does not cover your head from temple to temple. Closures are installed in the "horseshoe" area of the head to close off the style. Closures are measured 4x4 & 5x5.

Can  units be worn glueless?

Yes closure and frontal units can be worn glueless.

Are wigs on hand and in stock?

Our wigs are made to order. If we have wigs on hand, they will be posted as such.