FAQ

The Answers You Need

How do I order a wig?

Click on "Shop".
Scroll down until you see a wig you'd like to purchase.
Read the description and checkout.
If you have an inspiration for a wig you'd like, please email us to discuss it and an invoice will be sent to you by email for purchase.

What's the turnaround time for my wig?

  • For all custom units, the turnaround time is 7-10 business days from the date ordered not including shipping time. Shipping time depends on the location.

  • For custom color ONLY, the turnaround time is 5-7 business days.

  • For wig repair, the turnaround time is 5-7 business days.

  • Rush orders are available for an additional fee of $25.

How do I book an appointment and how much do you charge for services?

Pricing and availability can be found under "Book Online"

What's the difference between a full lace wig, a lace frontal wig and a lace closure wig?

  • A full lace wig has a base that is completely made of lace. The base for the wig allows free parting throughout the hair so that you can wear it in any style ( ponytail, half up/half down, braids) and be able to see the scalp when its parted).

  • A frontal wig is made of lace (only the front entire hairline) the back is made of a thicker material and can only be parted in the front.

  • A closure wig does not cover your head from temple to temple. Closures are installed in the "horseshoe" area of the head to close off the style. Closures are measured 4x4 & 5x5.

Can  units be worn glueless?

Yes closure and frontal units can be worn glueless. Closure wigs come with combs sewn in to assure security. Frontal wigs can have a band added to assure security.

Are wigs on hand and in stock?

Our wigs are made to order. If we have wigs on hand, they will be posted as such.

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